Privacy Policy

RapidGo Rentals

Effective Date: 5/6/2025 RapidGo Rentals, Managed by KTW solutions LLC, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us through our website, mobile app, or rental services. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal and usage information:

A. Information You Provide Directly

Name, address, email, and phone numberDriver’s license number and expiration dateDate of birthPayment details (credit/debit card number, billing address)Insurance documentation (if required)Feedback, reviews, or customer service inquiries

B. Information Collected Automatically

IP address and device typeBrowser type and operating systemLocation data (if enabled)Usage data (pages visited, clicks, time on site)

C. Information from Third Parties

Identity or license verification servicesBackground check providers (if applicable)Payment processors and credit check agencies

2. How We Use Your Information

We use your information to:

Process vehicle reservations and manage your accountVerify your identity and driving eligibilityCommunicate with you regarding your bookings or support requestsPrevent fraud and ensure legal complianceImprove and personalize your user experienceSend promotional offers (if you have opted in)

3. Sharing of Your Information

We may share your information with:

Service Providers (e.g., payment processors, identity verification)Insurance Companies (for claims or coverage validation)Government or Legal Authorities, if required by law or for legal protectionThird-party marketing partners, only if you provide explicit consent

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain session dataAnalyze traffic and usage patternsPersonalize content and ads

You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal data only as long as necessary to:

Fulfill your rental and service transactionsComply with legal obligations (e.g., tax, insurance, law enforcement)Resolve disputes and enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access and request a copy of your personal dataRequest correction or deletion of inaccurate or outdated dataObject to or restrict processing of your dataWithdraw consent for marketing at any timeFile a complaint with a data protection authority

To exercise these rights, please contact us at [email protected]

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, or loss.Despite our best efforts, no system is completely secure. We encourage your credentials private.

8. Children’s Privacy

RapidGo Rentals services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. International Users

If you are accessing our services from outside the United States, your data may be transferred to and processed in countries where data protection laws may differ from your local laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated "Effective Date." Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

For questions, concerns, or data access requests, contact:RapidGo Rentals – Privacy Team

Email: [email protected]

Phone:(432)-338-6138

Address: 4692 E University Blvd Odessa, TX 79762

Managed by KTW solutions LLC